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FAQs

Can I purchase a vehicle directly from your lot?

While we don't keep many vehicles on hand, we do have a limited selection of cars available for immediate purchase. However, our main focus is on fulfilling custom vehicle orders tailored to your specifications.

Do you provide assistance with shipping for customers located out of state?

Absolutely, we offer shipping assistance for customers located out of state. Our team can help arrange the transportation of your custom-ordered vehicle to your desired location, ensuring a hassle-free delivery process. Whether you're across the state or across the country, we're here to make your vehicle purchase as convenient as possible.

How does the custom vehicle ordering process work?

Our custom ordering process is straightforward. Simply fill out our vehicle order form, specifying your desired make, model, features, and budget. Our specialty ordering team will then work with you to find the perfect vehicle that matches your criteria.

Do you offer financing options for vehicle purchases?

Yes, we offer financing options through some of the industry's largest lenders. Our financing specialists can assist you in securing the best financing solution based on your creditworthiness and needs.

Can I trade in my current vehicle with First Class Auto?

Yes, we accept trade-ins. Fill out the trade-in questions on either the pre-approval form or order form and our team will evaluate it to determine its trade-in value. You can always contact us directly to value your trade as well. This can be applied toward your new vehicle purchase.

Is there a warranty included with the vehicles I order?

All vehicles come with a 30-day powertrain warranty. Any additional warranty coverage varies depending on the model of the vehicle and can be added to the purchase of your vehicle. Our team will provide you with all the warranty details for your specific vehicle .

Welcome to First Class Auto's FAQ page! Here, we aim to answer some common questions you may have about our dealership and our services. If you don't find the information you're looking for here, please feel free to reach out to our team directly, and we'll be happy to assist you.

For any additional questions, please contact us directly!

What types of vehicles do you offer for custom orders?

We can fulfill custom orders for a wide range of vehicles, including economy cars, luxury vehicles, classic cars, and more. Just let us know what you're looking for, and we'll work to find the perfect match.

How long does it take to receive a custom-ordered vehicle?

The delivery timeline can vary based on the make, model, and specific requirements of your order. Our team will provide you with an estimated delivery timeframe when you place your order.

Do you offer extended warranties or protection plans for purchased vehicles?

Yes, we offer extended warranty and protection plan options for added peace of mind. Our team can provide details about available plans and coverage options

Can I purchase accessories or add-ons for my custom-ordered vehicle?

Absolutely! We offer a range of accessories and add-ons to personalize your vehicle further. You can discuss your preferences with our specialty ordering team during the customization process

Can I schedule a service appointment for my purchased vehicle with First Class Auto?

Yes, we provide vehicle maintenance and servicing for vehicles purchased through our dealership. You can schedule a service appointment with our certified technicians at any time.

 Are there financing options available for those with poor credit?

Yes, we offer financing solutions for individuals with various credit histories, including those with less-than-perfect credit scores. Our goal is to make car ownership accessible to everyone, and our financing specialists can assist you in finding the right option.

For any additonal questions please contact us directly! 

What sets First Class Auto apart from other dealerships?

At First Class Auto, we stand out by specializing in custom vehicle orders. We prioritize your preferences and needs, whether you're looking for an affordable budget car, a luxurious vehicle, or a classic gem. We're dedicated to fulfilling your unique requirements.

Do you offer any promotions or discounts?

We occasionally run promotions and discounts. Please visit our website or contact us directly to stay updated on our latest offers.

 Can I trade in my old vehicle if it's not in running condition?

Absolutely! We accept trade-ins of vehicles in various conditions. Whether your vehicle is running or not, our team can assess its value and apply it toward your new vehicle purchase.

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